Legal-name: Lutheran Social Services of Southern California
Previous-name: Long Beach Community Care Center
Address: 1611 Pine Ave
City: Long Beach
Organizational-status: 501 (c)(3)
Officer: Ellen Waild, Interim President/CEO
ContactName: Nancy Longaza
Title: Program Director
Tel-952: (562) 599-1321
SecondaryPhone: (562) 302-5718
GrantPurpose: LSSSC is an essential services provider, and we have experienced a greater need in Long Beach due to the COVID-19 pandemic, where clients need support for the food pantry, clothing closet and additional financial support for the housing assistance programs (such as Rapid Rehousing and Permanent Supportive Housing programs).
Periodoftime: 6 – 9 months
Audienceserved: LSSSC serves homeless individuals/family (including unsheltered homeless), unemployed, low-income families, seniors, people living with HIV, people with mental challenges and chronic diseases.
Demoofaudience: LSSSC serves all race/ethnicities, all ages, all gender, and people of low socioeconomic status (at or below 200% of the FPL), however, most of our clients are minorities. We serve low-income individuals and families with limited English proficiency: Spanish-speaking clients from Central America and the Caribbean, and Southeast Asian regulars whose native language is Filipino, Vietnamese, Thai or Khmer. There is a large Cambodian community just two blocks from our center.
District: LSSSC serves low-income residents from all Districts in Long Beach, however, our center is located in District 4 and most of our clients reside in District 4 or surrounding districts.
Funding: 9 months
1. What disaster recovery service have already been provided? : LSSSC is prepared to respond to natural disasters throughout Southern California, but our primary work in Long Beach is serving those whose situations have devolved into human disasters.
1). ICMS – Our Intensive Case Management Services is funded by LA County’s Department of Health Services (DHS), and is targeted to serve over 60 individuals experiencing homelessness, who also struggle with complex physical and behavioral health conditions. The goal of the program is to help clients find permanent supportive housing and to assist them in a “whatever it takes” approach to stay housed. Case managers spend much time actively listening to clients.
2). Payee Services – We help formerly approximately 57 homeless and formerly homeless clients manage their funds to ensure their food, shelter, clothing, medical and personal needs are met. We empower clients with knowledge about budgeting and equip them with the tools that move them toward independent living.
3). Rapid Rehousing – Our goal is to reduce the length of time clients are homeless, link them to permanent housing, and limit the likelihood they will return to homelessness. We rapidly re-house over 25 homeless families each year and provide them with supportive services to remain in stable, permanent housing.
4). Food Pantry – We offer about 1,600 low-income residents with food pantry and clothing closet services each month. Families/individuals receive food bags containing canned goods, pasta, rice, beans, tuna, spaghetti sauce, peanut butter, fresh vegetables, frozen meat, fruits and salads, cereal, or oatmeal. We will also provide households with hygiene items and toiletries.
2. What disaster recovery service will be provided by this grant? : As an essential services provider in the community, LSSSC has experienced a dramatic increase in the number of clients seeking basic needs in Long Beach due to the COVID-19 pandemic. We need support for the food pantry, clothing closet and additional financial support for the housing assistance programs (such as Rapid Rehousing and Permanent Supportive Housing programs). With the recent pandemic, we have seen the number of visitors to our food pantry and the number of inquiries for emergency services tripled in the past two weeks.
Our food pantry typically serves 100 people per day, and approximately 400 each week, which produces around 1,600 clients per month. However, the global pandemic is felt daily. On March 31 there were 300 persons needing assistance. This grant will allow us to increase our basic services due to the growing numbers of individuals and families coming to us for help.
Our goal is to remain open and to provide assistance to all who visit or call our office. We welcome all people who are in need and are committed to delivering essential services to the community. Having additional staff will allow LSSSC better prepare our ability to serve our expanding client base. We will also be able to help fulfill the increased requests for people needing food to nourish themselves and their families, people looking for clothing to wear to keep them warm, or individuals recently laid off looking for clean clothing for a job interview.
The funding would impact individuals and families that regularly rely on LSSSC for food, supplies, and necessities (hygiene items and clothing). We have about 20 program clients that would benefit from funding for utility bills and/or rent (due to program fund constraints or being out of program scope of work). Our staff will administer the food pantry and provide education, care coordination and linkage to additional resources and services.
3. What individuals (and/or organizations) will you assist? : The normal client demographics that we serve throughout the year will continue to receive services, however, hundreds of new clients seeking relief services will be served by our program. Our services are disseminated by 211 LA County, a central resource for information and referrals for all health and human services. Since 211 LA County lists us on their website, scores of residents per day are either calling in or visiting our center for services. Our food suppliers such as Food Finders, Regional Food Bank and Food Bank of Southern California have referred clients to the LSSSC’s food pantry. School social workers are calling LSSSC and listing us as part of their resource guide for parents of school-aged children that need help with groceries and food. Senior Citizens’ housing complexes need help with food, clothing and other personal hygiene items for their residents. Rehabilitation centers and hospitals need to find support for clients that are being discharged from the facility and have called upon LSS to help people who are going home to no groceries or clean clothes. Other own case managers and social workers also come to our pantry to collect food for their clients who are unable to pick up food or clothing on their own.
4. What other disaster recovery funds have you received? What amount?: While LSSSC will apply for other disaster recovery services as soon as they become available, we currently do not have funding from any government programs. Most of the support for our food pantry comes from in-kind contributions and our own general funds.
5. What other disaster recovery funds have you applied for? LSSSC currently has not applied for funding from any government programs. The agency will apply for these funding as soon as they become available. The organization is currently applying for relief from private foundations as those are the only available funding opportunities for relief at this time.